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Customer Support

Warranty Information

Unless otherwise stated in the materials that arrive with your product, all DR® products we offer are protected against defects in materials and workmanship, under ordinary and normal residential use, for a period of two years (90 days for commercial use) from its shipping date. Under the terms of the Warranty, DR® Power Equipment may opt to repair, replace, or issue a refund for products that are defective or have sustained damage in shipping. Replacement of products or parts subject to normal wear and tear is the responsibility of the customer. If DR® Power Equipment chooses to accept a return under Warranty, you may return the defective or damaged product only after you call and receive a Return Authorization from DR® Power Equipment. You will also receive a refund for your original shipping charges.

Click on the links below to read specific warranty information on your DR® product:

The Neuton® Mower also has a 2-year warranty.

Extended Warranties

Extended Warranties

DR® machines listed above come with DR's standard 2-year warranty, but you can enjoy even more protection with an extended warranty! Extend your coverage to a total of as many as 5 years with a 1-year, 2-year, or 3-year extended warranty.