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Customer Support
We're here to help you
It's our goal at DR® Power Equipment to earn your loyalty through exceptional products and customer service that is second to none. Whether it's before, during, or after your purchase, you can rely on our dedicated service team every time you need us.
DR Power Equipment
75 Meigs Road
Post Office Box 25
Vergennes, Vermont 05491 [Map]
Contact Us Via Email Email Us email
U.S. & Canadian Customers
1-800-687-6575
Fax: 1-802-877-1213
International Customers & U.S. Territories
1-802-870-1437
Fax: 1-802-877-1213
DR Call Center Hours
(U.S. & Canadian Customers)
Sales 1-800-687-6575
Monday - Friday 8:00am - 8:00pm Eastern Time
Saturday 8:30am - 5pm Eastern Time
Sunday 10am - 4pm Eastern Time
Learn More About Ordering »
Technical Support 1-800-687-6575
Monday - Friday 8:30am - 6pm Eastern Time
Saturday - 8:30am - 5pm Eastern Time
Sunday Closed
Customer Support 1-800-687-6575
Monday - Friday 8:30am - 5pm Eastern Time
Saturday & Sunday Closed
Live Chat Hours Live Chat chat
Sales
Monday - Friday 8:30am - 5pm Eastern Time
Saturday 8:30am - 5pm Eastern Time
Sunday Closed
Technical Support
Monday - Friday 8:30am - 6pm Eastern Time
Saturday 8:30am - 5pm Eastern Time
Sunday Closed
Customer Support
Monday - Friday 8:30am - 5pm Eastern Time
Saturday & Sunday Closed
DR Factory Store
Mailing Address
1 Main St.
Vergennes, VT 05491 [Map]
1-888-203-5416
Regular Store Hours
Monday - Friday 9am - 5pm Eastern Time
Saturday 8:30am - 4pm Eastern Time
Sunday Closed
DR Dealers & Service
You can purchase DR Power Equipment at over 1000 retail locations.
- Find a Location. Visit our Dealer Locator and enter in your zip code.
- Warranty Repairs. Learn how it works.
- Return & Exchange. Learn how it works.
- International. Visit our International Sales page for details or email us at specialmarkets@countryhomeproducts.com.
- Become a DR Dealer. Learn more at our Dealer website.
DR Affiliates
DR Power Equipment and Neuton Power Equipment are divisions of Country Home Products, Inc.
Country Home Products is a subsidiary of Generac Power Systems, Inc.
Country Home Products
75 Meigs Road
Vergennes, Vermont 05491 [Map]
1-802-877-1200
https://www.CHP.com/
More: https://www.chp.com/contact/
Neuton Power Equipment
75 Meigs Road
Vergennes, Vermont 05491 [Map]
https://www.NeutonPower.com/
More: https://www.neutonpower.com/pages/content/contact
Generac
Waukesha - Corporate Headquarters
S45W29290 Wisconsin 59
Waukesha, WI 53189 [Map]
United States & Canada
1-888-GENERAC (1-888-436-3722)
International
1-262-544-4811
http://www.Generac.com/
More: https://www.generac.com/service-support/contact-us
