Shipping Overview

We offer FREE HOME DELIVERY on all items that ship by Motor Freight. For items subject to Standard Shipping, if the total of such items is over $100, FREE HOME DELIVERY will apply. Free Shipping offers apply to the 48 contiguous United States only.

We offer different types of shipping on our products:

Motor Freight Shipping: Items weighing 150 pounds or more (over the limit for UPS) will be delivered by Motor Freight. We offer several tiers of Motor Freight Shipping service and applicable charges vary by product and by tier of service. Use the shipping link on the product detail page to review your Motor Freight Shipping options.

Standard Shipping: Items under 150 lbs, that are not irregular in shape or size, will be delivered by UPS or USPS. See the chart in the Standard Shipping section below.

Miscellaneous: Certain items may be subject to additional charges related to size, weight, or hazardous material restrictions. Shipping and handling charges are subject to change without notice.

Delivery Time: Delivery Time: The shipping estimates displayed on product pages (example: “Ships in 1 to 3 Business Days”) indicate when we expect the product to ship from our factory, not when you will receive it. Transit time will vary depending on the product, the shipment method, and your location. If we are unable, for any reason, to ship in the estimated timeframe, we will contact you by email. Once the product ships, you will receive a shipping confirmation email that will allow you to track your shipment.

Rush Delivery: Expedited delivery is available for selected items. Please see the Standard shipping chart for shipping details and charges. Rush delivery is not available for items shipped via motor freight, which includes most DR® Power Equipment. Most expedited shipments arrive within 2 business days of when they ship from our warehouse (not from the date item is ordered).

Changes to Delivery After Shipment: Any request to change the delivery address or type of delivery service that is made after your product ships will be subject to a re-consignment fee. If you request a re-consignment, we will obtain a quote from the carrier and get your approval before finalizing the re-consignment and charging you for it.

Returns: If a product is returned, customer is responsible for normal shipping charges from their delivery address. Please visit our Returns page for more information.

Motor Freight Shipping

Most DR® Power Equipment machines are shipped via motor freight due to their size and weight. We offer four delivery tiers for items shipped via motor freight. See the shipping charges listed in the shipping tab of each product’s description page. If ordering online, you will be prompted to choose your prefered delivery option during checkout. Note that rush delivery is not available for items shipped via motor freight.

Motor Freight Shipping Charges navigatedown

Home Delivery

Normally $299.99 NOW FREE!

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Home Delivery

• Your home must be accessible by tractor-trailer and someone must be home to accept delivery. A driveway is considered “accessible” if it a) has no overhanging trees, b) has no power lines, c) contains no culverts or bridges, and d) will allow the truck to make a full turn-around. If the driveway isn’t accessible the delivery will be made at the base of the driveway.
• The truck driver is not required to unload your shipment. Additional fees may apply if the driver unloads your machine. (If you MUST have the machine unloaded for you, please select the Liftgate Service option.)
• On the day of delivery, we recommend you have a couple of sturdy 10-foot planks (2" thick x 10" wide) plus 1-2 helpers to assist you in unloading your machine.

Please Note:

• Rush delivery is not available on freight shipments. We ship best method, depending on the delivery type you choose and your location.
• After we process your order and it leaves our factory, the freight company will call you to schedule a delivery time. The carrier will usually provide a 3-4 hour delivery window (for example, 8am to Noon).

Liftgate Service (Home or Business)

Normally $349.99 NOW FREE!

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Liftgate Service (Home or Business)

• Your machine will be removed from the truck by the driver and placed on the ground.
• Someone must be available to accept delivery and the home or business location must be accessible to a tractor-trailer. A driveway is considered “accessible” if it a) has no overhanging trees, b) has no power lines, c) contains no culverts or bridges, and d) will allow the truck to make a full turn-around. If the driveway isn’t accessible the delivery will be made at the base of the driveway.

Please Note:

• Rush delivery is not available on freight shipments. We ship best method, depending on the delivery type you choose and your location.
• After we process your order and it leaves our factory, the freight company will call you to schedule a delivery time. The carrier will usually provide a 3-4 hour delivery window (for example, 8am to Noon).

For customers unable to accept delivery at their homes, we offer these alternative delivery options:

Trucking Depot Delivery

Normally $199.99 NOW FREE!

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Trucking Depot Delivery

• We ship to hundreds of trucking terminals across the U.S. During checkout, submit your zip code to see a list of the trucking depots close to you and choose the most convenient.
• When picking up at a depot, you will need an open-bed pickup truck or trailer to accommodate your machine. Most depots will load your machine into your vehicle.

Please Note:

• Rush delivery is not available on freight shipments. We ship best method, depending on the delivery type you choose and your location.

Business Delivery

Normally $299.99 NOW FREE!

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Business Delivery

• The business you select must have a loading and off-loading facility and accept delivery during normal business hours. You must make arrangements with the business to accept your delivery and determine if they will require Liftgate Service (if they do, you must select Liftgate Service).
• Business locations might include feed stores, lumber yards, building and supply centers, etc.

Please Note:

• Rush delivery is not available on freight shipments. We ship best method, depending on the delivery type you choose and your location.

Standard Shipping

Most standard-sized items ship by UPS or USPS and take 3-12 business days to arrive. Total the cost of ALL items in your order subject to Standard Shipping (exclude items over 150 lbs which ship by Motor Freight), then use the chart below to figure shipping. The charges will be automatically calculated when you place your order online.

Standard Shipping Chargesnavigatedown

Standard Sized Items Subtotal	Standard Shipping
Up to $40.00	$11.99
$40.01 to $100	$14.99
$100.01 to $299.99	$29.99 FREE
Over $300	$54.99 FREE

Standard Sized Items Subtotal	2-day/rush Shipping
Up to $40.00	$34.99
$40.01 to $100.00	$59.99
$100.01 to $299.99	$99.99
Over $300.00	$119.99