Product Support
DR® TreeChopper™
We want to help you keep your DR® TreeChopper™ functioning in top form.
Use these resources to help maximize performance and extend the life of your investment. If there is something specific you are looking for, please call or email one of our Specialists during our business hours.
We're here to help
Ordering Parts
The best way to order parts is to use our online parts ordering tool at the link below.
Find parts for all Tree ChoppersOwner's Manuals, Parts Lists & Schematics
If you have any questions or are unsure of your model, please contact one of our experienced Technical Support Specialists via phone or email.
| TreeChopper™TreeChopper™ | Owner's Manual |
Warranty
DR® TreeChopper™ 2-Year Limited Warranty - Terms and Conditions
Unless otherwise stated in the materials that arrive with your product, DR® TreeChoppers are warranted for two (2) years against defects in materials or workmanship when put to ordinary and normal consumer use; ninety (90) days for any other use.
For the purposes of all the above warranties, "ordinary and normal consumer use" refers to non-commercial residential use and does not include misuse, accidents or damage due to inadequate maintenance.
DR® Power Equipment certifies that your DR® TreeChopper™ is fit for ordinary purposes for which products of its type are used. DR® Power Equipment however, limits the implied warranties of merchantability and fitness in duration to a period of two (2) years in consumer use, ninety (90) days for any other use.
The 2-Year Limited Warranty on a DR® TreeChopper™ starts on the date the machine ships from our factory. The 2-Year Limited Warranty is applicable only to the original owner.
The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer's owner's manuals. The warranty holder is responsible for replacement of normally wearing parts such as blades. Accessories to the machine are not covered by this warranty.
During the warranty period, the warranty holder is responsible for the machine transportation charges, if required. During the warranty period, warranty parts will be shipped by standard method at no charge to the warranty holder. Expedited shipping of warranty parts is the responsibility of the warranty holder.
SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
DR® Power Equipment shall not be liable under any circumstances for any incidental or consequential damages or expenses of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost of hiring services to perform tasks normally performed by your DR® TreeChopper™.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.