text.skipToContent text.skipToNavigation

Customer Support

We're here to help you

It's our goal at DR® Power Equipment to earn your loyalty through exceptional products and customer service that is second to none. Whether it's before, during, or after your purchase, you can rely on our dedicated service team every time you need us.

DR Power Equipment
800 Hinesburg Rd
South Burlington, Vermont 05403 [Map]
Contact Us Via Email Email Us navigateright

U.S. & Canadian Customers
Fax: 1-802-951-8497 or toll free at 1-800-929-5012

International Customers & U.S. Territories

DR Call Center Hours
(U.S. & Canadian Customers)

Sales 1-800-687-6575
Monday - Friday 8:00am - 7:00pm Eastern Time
Saturday 8:30am - 5:00pm Eastern Time
Sunday 10am - 4pm Eastern Time

Learn More About Ordering »

Technical Support 1-800-687-6575
Monday - Saturday 8:30am - 5:00pm Eastern Time
Sunday Closed

Customer Support 1-800-687-6575
Monday - Friday 8:30am - 4:30pm Eastern Time
Saturday & Sunday Closed

DR Dealers & Service

You can purchase DR Power Equipment at over 1000 retail locations.

DR Affiliates
DR Power Equipment and Neuton Power Equipment are subsidiaries of Generac Power Systems, Inc.

Neuton Power Equipment
800 Hinesburg Rd
South Burlington, Vermont 05403 [Map]
More: https://www.neutonpower.com/pages/content/contact

Waukesha - Corporate Headquarters
S45W29290 Wisconsin 59
Waukesha, WI 53189 [Map]

United States & Canada
1-888-GENERAC (1-888-436-3722)


More: https://www.generac.com/service-support/contact-us