DR® TRIMMER / MOWERS

Frequently Answered Questions

Please Click Question below for Answer:

Overview
Q: What does the Trimmer/Mower do best?
A: While the Trimmer/Mower will cut waist high weeds, and can be used to mow open areas, what’s unique about it is where it can cut. There is no steel blade to bend or dull so you can trim fearlessly up against rocks, foundations, fence posts or any other hard surface. With our optional tree guard, you can also trim right up to trees with no risk of “girdling” the bark. The Trimmer/Mower’s low profile also allows you to reach underneath fences, shrubs and other obstacles.

 

Q: Can I use any trimmer cord with the Trimmer/Mower?
A: The Trimmer/Mower is designed to be used with our 155 mil and 175 mil cord. These are thicker-than-usual cords designed to take the punishment of trimming and mowing. It is not designed to accept the ordinary, thin string trimmer line commonly used on hand-held trimmers.

 

Q: How hard is it to maneuver the Trimmer/Mower?
A: The Trimmer/Mower’s balance and big wheels make it far easier to push and maneuver than most lawn mowers. And weighing from 68 to 88 pounds, it is lighter than most as well. We offer a Self-Propelled model (the 8.25 Commercial) for those that want the ultimate ease of use.

 

Q: What won’t the Trimmer/Mower do?
A: The Trimmer/Mower is not a brush cutter (though with the optional Beaver Blade® attached you can cut out thickets and saplings up to 3" in diameter). If you are trying to clear areas with a significant amount of growth greater than pencil thickness, you will want to use a bladed mower.

 

Shipping
Q: How are Trimmer / Mowers shipped?
A: The Trimmer/Mower is shipped via UPS. When shipping within the contiguous 48 United States, the standard delivery is $69. Within the contiguous 48 United States: Items shipped by Standard Method generally take 3 to 10 business days to arrive at their destination, depending on your location. Most 2-Day/Rush shipments arrive within 2 days, once they ship from our warehouse.

 

Q:What about shipping outside of the United States?
A: For shipping to Canada, Puerto Rico, Guam and other destinations outside the contiguous 48 United States, call 1-802-877-1200 ext 2040. For shipping to AK and HI, please call 800-376-9637. Shipping charges via Parcel Post, Priority Mail, or UPS will apply.

 

Service and Support
Q: How often does the trimming cord need to be replaced?
A: The answer will vary greatly with job conditions. Obviously, trimming against stone will wear out cord faster than open area mowing, and your choice of cord thickness will play a role too. Having extra cord available is a good idea. Consider our cord caddy accessory as a convenient way of being sure you have precut cord on hand wherever you take your Trimmer/Mower.

 

Q: What happens if my machine needs service?
A: If you ever have questions about your Trimmer/Mower, you can use our Owner Support area. It offers a rich resource of information including troubleshooting, Owner's Manuals and replacement parts. Should you have additional questions, one of our Product Specialists can help you. These folks have in-depth knowledge of the Trimmer/Mower. They’ve spent many hours in training and they have also put the machine through its paces mowing in a variety of conditions, so they know what they’re talking about. If necessary, we can get replacement parts to you right away or direct you to one of more than 1,500 authorized DR Friendly Service Centers nationwide.

 

Q: How does your 6 Month Trial work?
A: Simply put, you can try it on your own property for up to 6-Month Trial.

 

Q: What is your Warranty?
A: 2 Years for Residential Use, 90 Days for Commercial Use.