DR® Leaf and Lawn Vacuums

Frequently Answered Questions

Please Click Question below for Answer:

Overview
Q: What are the benefits among the different models?
A: The answer depends on your property and personal preferences. If you currently enjoy mowing your lawn with a riding tractor, or if you're planning to get a rider, one of our Tow-Behind models may be ideal. These leaf collection machines work very fast and cover large areas quickly. Their extra large capacities mean you can work longer without having to empty collected debris. And with a 10:1 reduction they shred material into a very fine mulch. Plus, with a Tow-Behind Leaf and Lawn Vacuum, you can work in ride-on comfort!

The Self-Propelled Leaf and Lawn Vacuum is a great choice if you don't own a riding tractor...or if you simply prefer to walk while you work. The Self-Propelled machines are perfect for leaf collection in highly landscaped areas. They can easily get into places where a rider and Tow-Behind unit simply wouldn't fit. Steep slopes (up to 20°) – where you wouldn't take a rider – are also better-suited to a Self-Propelled model. Finally, if your yard is on the smaller side, a Self-Propelled model may be all the machine you need.

 

Q: Are they easy to start?
A: The electric-starting models have a powerful battery that recharges as the engine runs, and they start instantly with the turn of key or flip of a switch. The manual-starting models feature compression release and electronic ignitions, for quick starts with one or two easy pulls.

 

Q: Can I use the Leaf and Lawn Vacuum on hills?
A: Yes, the Self-Propelled and Tow-Behind models can be used on slopes up to 15° for Tow-Behind Leaf & Lawn Vacuum as per the Owner's Manual.

 

Shipping
Q: How are DR products shipped?
A: We offer 3 basic options:
1) Delivery to a Depot
2) Delivery to Home or Business
3) Enhanced Home Delivery

 

Service and Support
Q: What happens if my machine needs service?
A: SIf you ever have questions about your DR® Leaf and Lawn Vacuum, you can use our Owner Support area. It offers a rich resource of information including troubleshooting, Owner's Manuals and replacement parts. Should you have additional questions, one of our Product Specialists can help you. These folks have in-depth knowledge of the DR® Leaf and Lawn Vacuum. They’ve spent many hours in training and they have also put the machine through its paces mowing in a variety of conditions, so they know what they’re talking about. If necessary, we can get replacement parts to you right away or direct you to one of more than 1,500 authorized DR Friendly Service Centers nationwide.

 

Q: How does your 6 Month Trial work?
A: Simply put, you can try it on your own property for up to 6-months.

 

Q: What is your Warranty?
A: 2 Years for Residential Use, 30 Days for Commercial Use.